Our Preferred shipping Partner is Kerry Express. Kerry offers next day service to Bangkok and 2 to 3 day service anywhere in Thailand. We provide a Kerry tracking number for all parcels shipped with Kerry. Kerry’s terms of service can be found here (English), and here (Thai)
It is possible to cancel your order prior to being shipped with Kerry Express. Once the item has been shipped any cancellation would then be a Return and Refund. Please see our Return and Refund Policy here.
Procedure to Cancel
If you change your mind and wish to cancel your order from us. Simply go to your account page. Select orders and click the Cancel Product button. See below.